Version 3.0 - Effective: July 1, 2026
Important note: This English translation is provided for information purposes only. Only the German version of these General Terms and Conditions is legally binding (see Section 10.4). In case of any discrepancy between the German and English versions, the German version shall prevail.
1.1 These General Terms and Conditions (GTC) apply to all offers, deliveries, services and other contractual relationships of ARAGON Industrieelektronik GmbH (hereinafter "ARAGON") with entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB) (no sales to consumers pursuant to Section 13 BGB), legal entities under public law and special funds under public law.
1.2 These GTC apply exclusively. Conflicting, deviating or supplementary General Terms and Conditions of the contractual partner shall only become part of the contract if ARAGON has expressly agreed to their validity in writing. This requirement of consent shall also apply if ARAGON performs deliveries or services without reservation while aware of the contractual partner's GTC.
1.3 These GTC in the version valid at the time of conclusion of the contract shall also apply to all future business relationships with the same contractual partner without the need for renewed reference to their validity.
1.4 Individual agreements with the contractual partner (including ancillary agreements, supplements and amendments) shall take precedence over these GTC. Subject to proof to the contrary, a written contract or written confirmation from ARAGON shall be decisive as evidence of their content.
1.5 Legally significant declarations and notifications by the contractual partner after conclusion of the contract (e.g. setting of deadlines, notifications of defects, withdrawal or reduction) shall require at least text form, insofar as no stricter form is required by law.
1.6 References to statutory provisions serve exclusively for clarification. Statutory provisions shall also apply without such clarification, insofar as they are not expressly modified or excluded in these GTC.
All offers by ARAGON are non-binding and subject to change, unless expressly designated as binding or containing a specific acceptance period. Technical changes as well as changes in construction, form, material or design remain reserved within reasonable limits, provided that the subject matter of the contract is not significantly altered.
A contract is only concluded through written order confirmation by ARAGON in text form or through execution of the delivery or service. Orders by the contractual partner are considered a binding contractual offer. Amendments or supplements to the contract require confirmation by ARAGON in text form.
The content and scope of the delivery or service shall be determined exclusively by the order confirmation including its annexes as well as any expressly included technical specifications. Illustrations, drawings, dimensions, weights, performance data or other technical information in catalogues, brochures, price lists or on the website serve exclusively for general product description, unless expressly agreed as binding.
ARAGON is entitled to make technical changes or improvements to products, provided that these
ARAGON retains all property, copyright, usage and other protection rights without restriction on all offers, cost estimates, drawings, circuit diagrams, calculations, software, source codes, data sets, technical documentation, samples, models and other documents. These documents may not be reproduced, made accessible to third parties or used for other purposes without prior consent from ARAGON. If a contract is not concluded, all documents provided, including any copies made, must be returned to ARAGON immediately and unsolicited or, upon request, verifiably destroyed.
The contractual partner shall provide ARAGON with all information, documents, drawings, approvals and authorisations required for fulfilment of the contract in a timely and complete manner. Delays resulting from a breach of these cooperation obligations shall reasonably extend agreed delivery and performance periods.
Partial deliveries by the contractual partner are only permissible if contractually agreed or required for objective reasons. Impermissible partial deliveries do not constitute contractual performance and require neither acceptance nor declaration of due date. ARAGON may deduct additional costs or damages arising from this from the remuneration.
ARAGON is entitled to engage suitable subcontractors or suppliers to fulfil its contractual obligations, provided that no legitimate interests of the contractual partner are impaired.
The contractual partner is not entitled to reproduce, copy, distribute, modify or make software accessible to third parties, insofar as this goes beyond the contractually granted usage rights or is not expressly permitted by law. Unless otherwise agreed, software is provided exclusively in object code. There is no entitlement to the release of source code.
Guarantees or quality agreements exist exclusively if expressly designated in writing as "guarantee" or "quality agreement".
All prices are in euros ex works (EXW according to Incoterms® 2020, unless expressly agreed otherwise), excluding packaging, shipping, transport insurance, customs duties, public charges and applicable statutory value added tax. Additional services, in particular assembly, commissioning, training, service operations or express deliveries, shall be invoiced separately unless otherwise agreed.
If more than four months lie between conclusion of contract and agreed delivery date and if costs for materials, energy, transport, wages or other procurement costs increase or decrease significantly after conclusion of the contract, ARAGON is entitled to adjust the price at its reasonable discretion. This applies only insofar as the cost change demonstrably affects the agreed price.
Invoices are transmitted at ARAGON's discretion in paper form or electronically. From 01.01.2027, invoicing will be exclusively electronic, unless otherwise required by law. If a paper invoice is issued at the express request of the contractual partner, ARAGON is entitled to charge a processing fee of 10.00 EUR per invoice. Unless otherwise agreed, invoices are due for payment within 14 calendar days of the invoice date without deduction. A cash discount is only permitted if expressly agreed in writing.
Payments are only deemed to have been made upon unconditional credit to the account designated by ARAGON. The contractual partner bears all bank and transfer costs.
If the contractual partner is in default of payment, the statutory default provisions apply. ARAGON is entitled to
If, after conclusion of the contract, ARAGON becomes aware of circumstances that are likely to significantly impair the creditworthiness of the contractual partner or endanger fulfilment of payment claims, in particular cessation of payments, insolvency application or comparable circumstances, ARAGON is entitled to
The contractual partner is only entitled to set-off insofar as its counterclaims have been legally established, are ready for decision, undisputed or recognised by ARAGON.
A right of retention is only available to the contractual partner insofar as it is based on the same contractual relationship and the counterclaims are undisputed, legally established or ready for decision.
The assignment of claims against ARAGON to third parties requires the prior written consent of ARAGON. Section 354a of the German Commercial Code (HGB) remains unaffected.
Delivery is ex works (EXW according to Incoterms® 2020) unless expressly agreed otherwise. The place of delivery is determined by the order confirmation.
Delivery periods and delivery dates are only binding if expressly confirmed as binding by ARAGON in writing or in text form. Compliance with agreed delivery periods presupposes that
If these conditions are delayed, agreed delivery periods shall be extended reasonably.
ARAGON is not liable for delivery delays or performance impediments caused by circumstances outside its reasonable sphere of influence. These include in particular:
During the existence of such events, delivery periods shall be extended by the duration of the impediment including a reasonable restart period. In the event of delivery delay by the supplier, ARAGON is entitled to demand reasonable compensation for delayed delivery. If the impediment lasts longer than twelve months, both parties are entitled to withdraw from the contract with regard to the part not yet fulfilled. Claims for damages do not exist in this respect, insofar as legally permissible.
ARAGON is entitled to partial deliveries and partial services, insofar as these are reasonable for the contractual partner taking into account its legitimate interests. Partial deliveries shall be invoiced separately.
The risk of accidental loss and accidental deterioration of the goods passes to the contractual partner at the latest upon handover to the freight forwarder, carrier or other person designated to carry out the shipment. This also applies if
Insofar as acceptance has been agreed, risk passes upon successful acceptance.
If the contractual partner is in default of acceptance or if shipment is delayed for reasons for which the contractual partner is responsible, the risk passes to the contractual partner upon occurrence of default of acceptance. ARAGON is entitled to
Returns generally require the prior written consent of ARAGON. Insofar as returns are legitimately made, they must be properly packaged and returned in accordance with the shipping instructions provided by ARAGON. The risk of return transport is borne by the contractual partner responsible under statutory provisions or a deviating agreement.
If delivery is delayed due to circumstances within the responsibility of the contractual partner by more than 30 calendar days after readiness for dispatch, ARAGON is entitled to store the goods and to charge the actually incurred or market-standard storage costs. Further statutory claims remain unaffected.
In the event of the opening of insolvency proceedings over the assets of the contractual partner or in the event of other signs of a significant deterioration in financial circumstances, the company is entitled, insofar as an effective retention of title has been agreed, to take back delivered goods that have not yet been fully paid for. The assertion of statutory rights, in particular under the Insolvency Code, remains unaffected.
Insofar as ARAGON has concluded a congruent covering transaction and is not supplied by its supplier through no fault of its own despite timely ordering, delivery periods shall be extended reasonably. If supply is permanently impossible or economically unreasonable, ARAGON is entitled to withdraw from the contract with regard to the part not yet fulfilled. The contractual partner will be informed immediately. Any consideration already provided will be refunded accordingly.
All deliveries are made under retention of title. The delivered goods remain the property of ARAGON (reserved goods) until full payment of all current and future claims arising from the business relationship between ARAGON and the contractual partner. In the case of a current account, the reserved title serves as security for the respective balance claim.
The contractual partner is obliged to handle the reserved goods carefully until transfer of ownership, to store them properly and to adequately insure them against usual risks, in particular fire, water damage, storm, burglary and vandalism damage. Necessary maintenance and servicing measures must be carried out at own expense in good time by trained specialist personnel.
The contractual partner must inform ARAGON immediately in text form if third parties access the reserved goods or assert claims to them, in particular in the case of seizures, attachments, insolvency proceedings or other enforcement measures. The contractual partner shall inform third parties of the retention of title and shall provide ARAGON immediately with all documents and information necessary to safeguard its rights. Insofar as the third party does not reimburse the costs of judicial or extrajudicial legal action, the contractual partner is liable for these, provided that it is responsible for third-party access.
The contractual partner is entitled to resell the reserved goods in the ordinary course of business. This right expires in particular in the case of default of payment, cessation of payments or filing for insolvency proceedings.
The contractual partner hereby assigns to ARAGON as security all claims arising from resale of the reserved goods including all ancillary rights in the amount of the respective final invoice amount including value added tax. ARAGON hereby accepts this assignment. Until revocation, the contractual partner remains authorised to collect the claims in its own name. ARAGON is entitled to revoke the collection authorisation in particular if
After revocation, the contractual partner must provide all information necessary for collection of claims and inform its customers of the assignment.
Processing, combination or transformation of the reserved goods is always carried out for ARAGON as manufacturer within the meaning of Section 950 BGB, without ARAGON being obliged thereby. If the reserved goods are processed, combined or mixed with other objects, ARAGON acquires co-ownership of the new item in the ratio of the invoice value of the reserved goods to the value of the other processed objects at the time of processing. The contractual partner shall store the sole or co-ownership free of charge for ARAGON.
If reserved goods are combined with land or buildings or installed therein and claims against third parties arise from this, the contractual partner hereby assigns these claims to ARAGON as security. ARAGON accepts the assignment.
In the event of contractual misconduct by the contractual partner, in particular default of payment, ARAGON is entitled to demand the surrender of the reserved goods according to statutory requirements or to withdraw from the contract. The demand for surrender only constitutes withdrawal from the contract if ARAGON expressly declares this.
If the realisable value of the securities existing for ARAGON permanently exceeds the secured claims by more than 10%, ARAGON will release securities of its own choice at the request of the contractual partner.
In the event of an application for the opening of insolvency proceedings over the assets of the contractual partner or in the event of cessation of payments, ARAGON is entitled to revoke the collection authorisation and to demand immediate surrender of the reserved goods, insofar as insolvency law provisions do not conflict.
ARAGON is liable according to statutory provisions, unless otherwise stated in the following provisions.
ARAGON is liable without limitation
In the case of simple negligent breach of material contractual obligations (cardinal obligations), ARAGON is only liable for the contract-typical damage foreseeable at conclusion of the contract. Cardinal obligations are obligations whose fulfilment enables proper performance of the contract in the first place and on whose compliance the contractual partner may regularly rely. Otherwise, liability for simple negligence is excluded.
To the extent permitted by law, ARAGON is not liable in cases of simple negligence in particular for
This does not apply insofar as these damages are based on a breach of material contractual obligations and were contract-typically foreseeable.
The contractual partner is obliged to back up its data regularly according to the state of the art. In the event of data loss, ARAGON is liable - insofar as liability exists at all - exclusively for the expense of restoration from properly created data backups.
The above limitations of liability apply equally in favour of legal representatives, organs, employees, vicarious agents and other persons employed by ARAGON to perform the contract.
If the contractual partner has contributed to the occurrence or amount of damage through its own conduct, in particular through incorrect operation, failure to maintain, inadequate data backup or non-observance of operating or safety instructions, liability shall be governed by the statutory provisions on contributory negligence. Provision of trained specialist personnel is not owed.
The warranty provisions agreed in the purchase contract shall initially apply. Insofar as no deviating provisions have been made in the purchase contract, warranty claims shall be governed by statutory provisions.
Contractual penalties, lump-sum damages arrangements or other fault-independent extensions of liability only apply if expressly agreed in writing between the contractual parties.
Insofar as no deviating agreements have been made in the purchase contract or mandatory legal provisions conflict, the statutory limitation provisions shall apply. If acceptance takes place, the limitation period begins with acceptance of the service.
The above shortening of the limitation period does not apply
In these cases, statutory limitation provisions shall apply exclusively.
Statutory limitation provisions apply to damage claims, unless a permissible deviating provision has been made in the purchase contract or in these General Terms and Conditions and no mandatory legal provisions conflict.
Statutory provisions on beginning, expiry inhibition, suspension, restart and interruption of limitation remain unaffected.
Statutory recourse claims under Sections 445a, 445b BGB and other mandatory statutory recourse rights remain unaffected, insofar as their application is prescribed by law.
Insofar as used delivery items are exceptionally sold with warranty, exclusively the expressly agreed periods in writing apply with regard to limitation.
The above limitation provisions do not change the statutory distribution of the burden of proof.
The quality of the delivered products is exclusively determined by the agreed technical specifications, the order confirmation and product descriptions expressly designated as binding. Public statements, advertising statements, brochures or catalogue information do not constitute a warranty of quality unless expressly made part of the contract.
The contractual partner is obliged to carefully inspect the delivered goods immediately after delivery in accordance with Section 377 HGB. Recognisable defects, incorrect deliveries or quantity deviations must be reported immediately in text form, at the latest within seven calendar days of delivery. Hidden defects must be reported in text form immediately after their discovery, at the latest within seven calendar days of discovery. If proper and timely notification of defects is omitted, the delivery is deemed approved with regard to the defect concerned, insofar as legally permissible.
The contractual partner shall document the notified defect in a comprehensible manner and, upon request, provide ARAGON with all information, documents and evidence necessary for examination. Upon request, the objected delivery items must be made available for examination or returned to ARAGON.
If a material or legal defect exists, ARAGON will, at its own discretion, remedy the defect or deliver a defect-free item. ARAGON is entitled to make subsequent performance dependent on payment of the due, defect-free portion of the remuneration. The contractual partner shall grant ARAGON the time and opportunity required for subsequent performance.
If subsequent performance ultimately fails or is unreasonable for the contractual partner according to statutory provisions, the contractual partner may reduce the purchase price in accordance with statutory provisions or - insofar as the statutory requirements are met - withdraw from the contract. Damage claims are governed exclusively by the liability provisions of these GTC.
A warranty does not exist in particular for defects or damages caused by
If delivery items are modified, repaired or reconstructed without ARAGON's consent, warranty claims lapse insofar as the asserted defect is based on this. The contractual partner reserves the right to prove that the modification was not causal for the notified defect.
Objected goods may only be returned after prior consultation with ARAGON. The return must be made securely for transport, completely and stating the complaint number.
If a notification of defects proves to be unjustified and the contractual partner is responsible for this, ARAGON is entitled to charge the inspection, transport, labour and other expenses incurred by it at the usual rates. The contractual partner reserves the right to prove that no or significantly less expense was incurred.
For used delivery items, no warranty is assumed - insofar as legally permissible and not expressly agreed otherwise. This does not include claims due to intent, fraudulent concealment of a defect, an assumed warranty, and other mandatory statutory claims.
The respective licence conditions of ARAGON or the respective software manufacturer apply additionally to delivered software.
The limitation of defect claims is governed by Chapter 7 of these General Terms and Conditions.
If ARAGON cannot perform a delivery or service in whole or in time due to temporary circumstances for which it is not responsible, agreed delivery and performance periods shall be extended by the duration of the impediment and a reasonable restart period. These include in particular the cases of force majeure and other performance impediments referred to in Section 4.3.
If provision of the owed delivery or service becomes permanently impossible and ARAGON is not responsible for the impossibility, both contractual parties are entitled to withdraw from the contract with regard to the part not yet fulfilled. Services already received must be returned in accordance with statutory provisions.
If contract fulfilment becomes impossible or is significantly impeded due to circumstances for which the contractual partner is responsible, its obligation to pay expenses incurred until then and further statutory claims of ARAGON remain unaffected.
If circumstances occurring after conclusion of the contract, for which neither contractual party is responsible, lead to a significant change in the economic or technical basis of the contract such that its performance becomes unreasonable for one contractual party, the contractual parties undertake to promptly enter into negotiations on an appropriate contract adjustment. This applies in particular in the case of
If no agreement on contract adjustment is reached within a reasonable period and adherence to the contract is no longer reasonable for one contractual party, either party is entitled to withdraw from the contract with regard to the part not yet fulfilled. Further statutory rights remain unaffected.
Damage claims due to impossibility or delay are governed exclusively by the liability provisions of these General Terms and Conditions.
If only a separable part of the owed delivery or service is impossible, the above provisions apply exclusively to this part, provided that adherence to the remaining contract is reasonable for the contractual partner.
ARAGON will inform the contractual partner immediately of circumstances that may lead to significant delay, impossibility or necessary contract adjustment as soon as these are recognisable.
The place of performance for all deliveries, services and payments from the business relationship is, insofar as legally permissible and nothing different has been agreed, the registered office of ARAGON Industrieelektronik GmbH.
If the contractual partner is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from or in connection with the contractual relationship is the registered office of ARAGON Industrieelektronik GmbH. However, ARAGON is entitled to sue the contractual partner also at its general place of jurisdiction. Mandatory statutory places of jurisdiction remain unaffected.
All legal relationships between ARAGON and the contractual partner shall be governed exclusively by the law of the Federal Republic of Germany. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG/UN Sales Law) is expressly excluded.
The authoritative contract language is German. If contract documents are additionally prepared in another language, only the German version is legally binding. The foreign-language version serves only for information, unless otherwise expressly agreed.
The contractual parties undertake to comply with all applicable export control, foreign trade, sanctions and embargo law provisions of the Federal Republic of Germany, the European Union, and - insofar as applicable to the respective transaction - other relevant legal systems. Insofar as regulatory approvals are required for contract fulfilment, deliveries and services are subject to their granting.
The contractual parties will endeavour to resolve disagreements first at management level by mutual agreement before initiating legal steps. This does not affect the right of each contractual party to apply for interim legal protection or to assert claims in court to preserve statutory deadlines.
If a provision of this section is wholly or partially invalid or unenforceable, the remaining provisions remain unaffected. The statutory provision shall take the place of the invalid provision.
ARAGON Industrieelektronik GmbH is a German company operating exclusively from Germany. All business activities are conducted under German law regardless of the customer's location.
These General Terms and Conditions constitute the complete agreement between ARAGON and the contractual partner. Any statements, representations, or agreements not expressly contained herein shall have no legal effect.
To the fullest extent permitted by applicable law, the contractual partner waives:
Any dispute arising from or in connection with this contract shall be resolved exclusively in the courts of Stuttgart, Germany, under German law. The application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
Should any provision of this Section 10.8 be deemed unenforceable under mandatory local law of the contractual partner's jurisdiction, this shall not affect the validity of the remaining provisions of this Section or of these General Terms and Conditions as a whole.
The contractual partner undertakes to comply with all applicable export control, foreign trade, sanctions and embargo law regulations relating to the delivery, export, re-export, transfer, brokering, use and forwarding of the delivered goods, software, technologies and technical documents. This applies in particular to the regulations of
Deliveries and services by ARAGON are subject to the proviso that no national or international export control regulations, embargoes or other statutory prohibitions oppose their execution. Insofar as regulatory approvals are required, contract fulfilment shall only take place after they have been granted.
The contractual partner undertakes to provide ARAGON, upon request, with all information required for export control examination completely and correctly. This includes in particular information on
The contractual partner undertakes to pass on or export delivered goods, software or technologies only in compliance with the respective applicable export control and sanctions regulations. It will oblige its customers accordingly, insofar as this is legally permissible and required.
The contractual partner will not use or pass on delivery items directly or indirectly for purposes whose use violates applicable export control, embargo or sanctions regulations. This applies in particular to uses in connection with
ARAGON is entitled to suspend delivery or service or to withdraw from the contract in whole or in part if
Damage claims by the contractual partner are excluded in these cases, insofar as ARAGON is not responsible for the non-execution of the delivery or service.
Unless otherwise required by law, the contractual partner bears all costs, fees and expenses incurred due to approval, customs, import, export or other regulatory procedures within its area of responsibility.
The contractual partner undertakes to comply with all applicable statutory provisions on combating corruption, money laundering, terrorist financing and other compliance regulations. Upon request, the contractual partner will provide ARAGON with corresponding evidence, insofar as this is legally permissible and necessary for the execution of the contract.
If the contractual partner culpably breaches the above obligations and ARAGON incurs damages, regulatory measures or other disadvantages as a result, the contractual partner shall indemnify ARAGON from third-party claims arising from this and reasonable costs of legal defence, insofar as legally permissible.
ARAGON is committed to responsible, sustainable and law-compliant corporate management. The contractual partner undertakes to comply with the applicable statutory provisions and recognised international standards in the context of the business relationship.
The contractual partner undertakes in particular
The contractual partner undertakes to comply with the environmental law provisions applicable to its business activities and to take appropriate measures to
The contractual partner undertakes to comply with all applicable regulations, in particular on
Insofar as personal data is processed in the context of the business relationship, both contractual parties undertake to comply with the respective applicable data protection regulations. The contractual partner shall take appropriate technical and organisational measures to protect confidential information and personal data.
The contractual partner will, to a reasonable extent, ensure that its material suppliers and subcontractors also comply with comparable requirements regarding
The contractual partner shall provide its employees with suitable opportunities to report violations of statutory provisions or serious compliance violations confidentially, insofar as this is required or appropriate according to the statutory provisions applicable to it.
Insofar as legally permissible and necessary for the execution of the business relationship, ARAGON is entitled to request reasonable evidence of compliance with the above obligations from the contractual partner. Legitimate confidentiality interests of the contractual partner shall be appropriately taken into account.
If material violations of the above obligations are found, ARAGON will inform the contractual partner and generally give it the opportunity to demonstrate suitable remedial measures within a reasonable period. If the contractual partner does not comply with this obligation despite a reasonable deadline and adherence to the contract is unreasonable for ARAGON, ARAGON is entitled to terminate the contract for good cause according to statutory provisions or to withdraw from it.
ARAGON and the contractual partner strive for continuous improvement of their sustainability, compliance and quality standards and will cooperate in a spirit of trust to the extent of their possibilities.
Changes, supplements and ancillary agreements to contracts require at least text form to be effective, unless a stricter form is prescribed by law. This also applies to a change or cancellation of this text form provision. Statutory formal requirements and the priority of individual agreements (Section 305b BGB) remain unaffected.
The contractual partner may only transfer rights and obligations from the contractual relationship to third parties with the prior written consent of ARAGON, unless otherwise required by law.
ARAGON is entitled to archive contract-related documents, documentation and correspondence electronically within the statutory retention periods.
Insofar as no separate confidentiality agreements already exist, both contractual parties undertake to keep confidential all technical, commercial and other confidential information that becomes known to them in the context of the business relationship and to use it exclusively for the execution of the respective contract. This obligation also applies beyond the termination of the business relationship, insofar as the information has not become generally known or publicly accessible without breach of duty. Statutory disclosure obligations remain unaffected.
Should a provision of these General Terms and Conditions be or become wholly or partially invalid, unenforceable or void, the effectiveness of the remaining provisions shall remain unaffected. The invalid or unenforceable provision shall be replaced by the statutory provisions. Insofar as this creates a contractual gap requiring filling, the provision that the contractual parties would have honestly agreed according to the meaning and purpose of the contract if they had known of the gap shall be deemed agreed, insofar as this is legally permissible.
In case of contradictions between individual contract documents, the following order of precedence applies:
Insofar as personal data is processed in the context of contract execution, the respective applicable data protection information of ARAGON shall apply additionally.
These General Terms and Conditions come into force upon their publication and apply to all contracts concluded from that time. With the entry into force of this version, earlier versions of the General Terms and Conditions lose their validity.
Effective: July 1, 2026